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User's Guide
6-20 Solving Problems
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Printer ejects cut sheets before
99
99
9 PGE END setting on Setup
finishing printing on page. menu is On. Change setting
to Off.
99
99
9 LENG setting on Setup menu
does not reflect actual length
of page in use. Change setting.
Forms jam in printer while using
99
99
9 Forms are snagging on print-
demand document mode. head during reverse feed.
Change DEMAND setting to
Tear and try again.
Control panel display goes blank
99
99
9 Static shock may have inter-
during printing. fered with display. When print
job is finished and printer is
idle, turn printer off, wait five
seconds, and turn printer back
on.
Paper park, demand document
99
99
9 PATH parameter on Setup
mode, or popup mode does not menu is set to TopTrac.
operate. Change setting to None.
User's Guide
6-20 Solving Problems
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Printer ejects cut sheets before
99
99
9 PGE END setting on Setup
finishing printing on page. menu is On. Change setting
to Off.
99
99
9 LENG setting on Setup menu
does not reflect actual length
of page in use. Change setting.
Forms jam in printer while using
99
99
9 Forms are snagging on print-
demand document mode. head during reverse feed.
Change DEMAND setting to
Tear and try again.
Control panel display goes blank
99
99
9 Static shock may have inter-
during printing. fered with display. When print
job is finished and printer is
idle, turn printer off, wait five
seconds, and turn printer back
on.
Paper park, demand document
99
99
9 PATH parameter on Setup
mode, or popup mode does not menu is set to TopTrac.
operate. Change setting to None.