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User's Guide
Solving Problems 6-15
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Characters are missing one or
99
99
9 Print density fine-adjustment
more dots. is set too light. Hold down
Print Density button and re-
adjust print density.
99
99
9 PH GAP and PFORCE param-
eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.
99
99
9 Printhead is damaged or worn.
Replace printhead.
Printer prints garbled text and
99
99
9 Wrong printer emulation sel-
paper moves erratically. ected. Make sure computer
and printer are set for same
printer emulation.
Single sheets do not feed properly.
99
99
9 Paper is not loaded properly.
Refer to Loading Paper section
for detailed procedure.
99
99
9 Wrong paper path selected.
Make sure Top paper path is
selected.
99
99
9 PH GAP and PFORCE param-
eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.
User's Guide
Solving Problems 6-15
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Characters are missing one or
99
99
9 Print density fine-adjustment
more dots. is set too light. Hold down
Print Density button and re-
adjust print density.
99
99
9 PH GAP and PFORCE param-
eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.
99
99
9 Printhead is damaged or worn.
Replace printhead.
Printer prints garbled text and
99
99
9 Wrong printer emulation sel-
paper moves erratically. ected. Make sure computer
and printer are set for same
printer emulation.
Single sheets do not feed properly.
99
99
9 Paper is not loaded properly.
Refer to Loading Paper section
for detailed procedure.
99
99
9 Wrong paper path selected.
Make sure Top paper path is
selected.
99
99
9 PH GAP and PFORCE param-
eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.