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User's Guide
6-10 Solving Problems
Correcting Printer Errors
Printer errors occur when the printer is unable to continue printing due to
a malfunctioning printer component. When a printer error occurs, you
must turn off the printer and perform the corrective action.
This error message appears when the printer is unable to detect the car-
riage at the home position due to a jammed ribbon, dirty carriage shaft,
or malfunctioning carriage home sensor.
Corrective actions:
99
99
9 Try replacing the ribbon cartridge with another as described in
Installing the Ribbon Cartridge in the Set Up section of this guide.
99
99
9 If the error recurs, try cleaning the carriage shaft as described in
Cleaning the Main Carriage Shaft in the Cleaning and Mainte-
nance section of this guide.
99
99
9 If the error still recurs, the carriage home sensor or tripping tab needs
to be adjusted or replaced. Contact your Service Representative for
assistance.
This error message appears when printer the does not contain enough
memory to perform the current action.
Corrective action: Cycle the printer power and restart the print job
from the beginning. If the error recurs, contact your Service Representa-
tive for assistance.
CARRIAGE ERROR
OUT OF MEMORY!
User's Guide
6-10 Solving Problems
Correcting Printer Errors
Printer errors occur when the printer is unable to continue printing due to
a malfunctioning printer component. When a printer error occurs, you
must turn off the printer and perform the corrective action.
This error message appears when the printer is unable to detect the car-
riage at the home position due to a jammed ribbon, dirty carriage shaft,
or malfunctioning carriage home sensor.
Corrective actions:
99
99
9 Try replacing the ribbon cartridge with another as described in
Installing the Ribbon Cartridge in the Set Up section of this guide.
99
99
9 If the error recurs, try cleaning the carriage shaft as described in
Cleaning the Main Carriage Shaft in the Cleaning and Mainte-
nance section of this guide.
99
99
9 If the error still recurs, the carriage home sensor or tripping tab needs
to be adjusted or replaced. Contact your Service Representative for
assistance.
This error message appears when printer the does not contain enough
memory to perform the current action.
Corrective action: Cycle the printer power and restart the print job
from the beginning. If the error recurs, contact your Service Representa-
tive for assistance.
CARRIAGE ERROR
OUT OF MEMORY!