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User's Guide
6-14 Solving Problems
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Printing is smearing.
99
99
9 Print density fine-adjustment
is set too dark. Hold down
Print Density button and re-
adjust print density.
99
99
9 PH GAP and PFORCE param-
eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.
99
99
9 Ribbon is tangled. Correct
problem or replace ribbon
cartridge.
99
99
9 Small piece of paper or debris
is lodged in front of printhead.
Remove obstruction.
99
99
9 Paper is not taut between the
tractors or around the platen.
Reload paper.
Large portions of characters are
99
99
9 Ribbon is tangled. Correct
not printing. problem or replace ribbon
cartridge.
User's Guide
6-14 Solving Problems
Table 6-1. Troubleshooting Guide––continued
Symptom Probable Cause/Corrective Action
Printing is smearing.
99
99
9 Print density fine-adjustment
is set too dark. Hold down
Print Density button and re-
adjust print density.
99
99
9 PH GAP and PFORCE param-
eters on Setup menu are not
set to Auto, or settings are
incorrect. Check settings.
99
99
9 Ribbon is tangled. Correct
problem or replace ribbon
cartridge.
99
99
9 Small piece of paper or debris
is lodged in front of printhead.
Remove obstruction.
99
99
9 Paper is not taut between the
tractors or around the platen.
Reload paper.
Large portions of characters are
99
99
9 Ribbon is tangled. Correct
not printing. problem or replace ribbon
cartridge.