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TROUBLESHOOTING AND ROUTINE MAINTENANCE
21 - 8
You see the “New Click on ‘Do not install a driver. (Windows
Hardware Found” will not prompt you again)’ and click ‘OK’.
message on your PC (See page 12-3.)
screen (although you
have already installed
the drivers in
Windows 95).
You see the “Update Follow the instructions from the installer,
Device Driver Wizard” then click Next. Click Finish when it appears
or “Add New Hardware on the screen. (See page 12-3.)
Wizaed” message on
your PC screen
(although you have
already installed
the drivers in
Windows 95 or 98).
The MFC does not Select the correct paper size using the DOSprint
data in the Utility program. Since paper adjustment is
correct position. different between ESC/P (right) and the MFC
(center), the printing position should be
adjusted for the MFC.
Cannot perform ‘2 in 1’ Check that the paper size setting in the
printing. application and in the printer driver are the same.
Cannot print when Try setting the Display setting to ‘256 colors’.
using Paint Brush.
Cannot print when Try to reduce the printing resolution.
using Adobe Illustrator.
Thick line and thin Turn OFF ‘Bi-Directional Printing’ from the
line appear alternately. ‘Control/Maintenance’ tab (banding) in the
printer driver.
There are some dense Turn ON ‘Reverse Order’ from the ‘Paper’ tab in
lines. the printer driver.
When using ATM fonts, If you are using Windows 95/98, select
some characters are ‘Printer Settings’ from the ‘Start’ menu.
missing or some Open ‘Brother MFC-9100’ properties. Click
characters are ‘Spool Setting’ on the ‘Details’ tab.
printed in the same Select ‘RAW’ from ‘Spool Data Format’.
place.
When using Power Open the ‘Quality/Colour’ tab in the printer
Point or Excel, hatch driver, and change the ‘Document Type’ to
pattern is not what you ‘Photo’.
are expecting.
Difficulty Suggestions
Software
Difficulties