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TROUBLESHOOTING AND ROUTINE MAINTENANCE
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How to Improve Print Quality
Test Print
If the quality is not satisfactory, first print a test page to help you identify
settings you may want to change.
1
Press
Function
,
2
,
1
.
1.TEST PRINT
2
Press
Start
. The MFC begins printing.
3
Press
Stop
to exit.
Cleaning the Print Head
Clean the print head if you get a white horizontal line in the text or
graphics on your printed documents. You can clean the four color (black,
cyan, yellow, magenta) print heads (or a single color) by using
Ink Management
or from the printer driver.
Caution
Do NOT clean the print head by touching it with your hand or a cloth.
1
Press
Ink Management
.
2
Press
1
to choose 1.CLEANING.
3
Press or to choose the color you want to clean and press
Set
.
The MFC will clean the print head automatically. When cleaning is
finished, the MFC will go back online automatically.
Caution
If you clean the print head at least five times and the print has
not improved, call Brother Customer Service for assistance at
1-800-284-4329 (USA), 1-800-853-6660 (from within Canada), or
1-514-685-6464 (from within Montreal). You may have to replace the
print head. (Replacement instructions are included with the HD002, print
head accessory).
WARNING
Do NOT touch the print head unless you are replacing it. Touching the print
head may cause permanent damage and may void the print head’s warranty.