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Brother
®
One Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
•
This limited warranty ("warranty") is given
only to the original end-use/retail purchaser
(referred to in this warranty as "Original
Purchaser") of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as "this Product").
•
If you purchased a product from someone
other than an authorized Brother reseller in
the United States or if the product was used
(including but not limited to floor models or
refurbished product), prior to your purchase
you are not the Original Purchaser and the
product that you purchased is not covered by
this warranty.
What is covered:
•
This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items include but
are not limited to print heads, toner, drums, ink
cartridges, print cartridges, refill ribbons,
therma PLUS paper and thermal paper.
•
Except as otherwise provided herein, Brother
warrants that the Machine and the accompanying
Consumable and Accessory Items will be free
from defects in materials and workmanship, when
used under normal conditions.
•
This warranty applies only to products
purchased and used in the United States. For
products purchased in, but used outside, the
United States, this warranty covers only
warranty service within the United States
(and does not include shipping outside the
United States).
What is the length of the Warranty Periods:
•
Machines: one year from the original
purchase date.
•
Accompanying Consumable and Accessory
Items: 90 days from the original purchase
date or the rated life of consumable,
whichever comes first.
What is NOT covered:
This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation,
improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the proper
preparation and/or packaging);
(3) Damage caused by another device or
software used with this Product (including
but not limited to damage resulting from
use of non Brother
®
-brand parts and
Consumable and Accessory Items);
(4) Consumable and Accessory Items that
expired in accordance with a rated life; and,
(5) Problems arising from other than defects in
materials or workmanship.
This limited warranty is VOID if this Product has
been altered or modified in any way (including
but not limited to attempted warranty repair
without authorization from Brother and/or
alteration/removal of the serial number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-800-284-4329 or a Brother
Authorized Service Center
within the
applicable warranty period
. Supply Brother
or the Brother Authorized Service Center with
a copy of your dated bill of sale showing that
this Product was purchased within the U.S. For
the name of local Brother Authorized Service
Center(s), call 1-800-521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire).
You are also responsible for
loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its sole
discretion. Brother reserves the right to supply
a refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
MFC LIMITED WARRANTY (USA)