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Canon MultiPASS L60 User’s Manual ENGLISH
11-20 Chapter 11Frequently Asked Questions
Problem Possible cause Solution
Transparencies do not feed
correctly?
The transparencies may not
be loaded correctly.
Make sure you load no more
than one transparency.
If you have difficulty feeding
transparencies through the
manual feed slot, try feeding
them through the multi-purpose
tray by temporarily removing
any paper from the multi-
purpose tray and feeding the
transparencies through it.
The paper jams repeatedly? The paper itself may be
causing the jams.
Fan the paper before loading it
in the multi-purpose tray. This
keeps the sheets from sticking
together.
Make sure the paper you are
using meets the requirements
given on page 4-2.
Envelopes will not feed? The envelopes may not be
loaded correctly.
Make sure the envelopes are
loaded properly. See page 4-12.
Make sure there are no more
than 7 envelopes in the multi-
purpose tray.
The correct envelope size
may not be selected in your
printer driver.
Make sure you select the correct
envelope size in the Paper
Setting dialog box on your PC.
See the MultiPASS Desktop
Manager User’s Guide.
The envelopes may not meet
the MultiPASS L60
specifications.
Envelopes must be European
DL (220 × 110 mm) or U.S.
Commercial No. 10 (9.5 × 4.1
in.).