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Canon MultiPASS L60 User’s Manual ENGLISH
11-26 Chapter 11Frequently Asked Questions
Problem Possible cause Solution
The MultiPASS L60 cannot
receive faxes using ECM?
(ECM RX does not appear in
the LCD display when
receiving.)
The sending fax machine may
not support ECM.
If the sending fax does not
support ECM, then the
MultiPASS L60 receives the fax
in normal mode without error
checking.
ECM reception may not be
turned on.
Make sure the MultiPASS L60
ECM RX setting is enabled. See
pages 13-10 and 13-11 or the
MultiPASS Desktop Manager
User’s Guide.
Nothing prints? The toner cartridge may not
have been installed properly.
Make sure the toner cartridge is
installed correctly. See page 2-29.
The toner cartridge may need
to be replaced.
See page 2-29.
Received faxes are blotched or
uneven?
The telephone lines may be
in poor condition, or you may
have a bad connection.
Use ECM receiving to try to
eliminate such problems.
However, if the telephone lines
are in poor condition, you may
need to have the fax sent again.
The sending fax machine may
not be functioning properly.
The sending fax machine usually
determines the fax’s quality. Call
the sender and have them make
sure the top cover and scanning
glass on their fax machine are
clean.
Errors occur frequently while
receiving?
The telephone lines may be
in poor condition, or you may
have a bad connection.
Lower the speed at which the
unit receives faxes in the RX
START SPEED setting. See
pages 13-14 and 13-15 or the
MultiPASS Desktop Manager
User’s Guide.