Cisco Systems ONS 15327 Switch User Manual


 
CHAPTER
2-1
Cisco ONS 15327 Troubleshooting Guide, R3.4
March 2004
2
Alarm Troubleshooting
This chapter gives a description, severity, and troubleshooting procedure for commonly encountered
Cisco ONS 15327 alarms and conditions. Table 2-1 on page 2-1 through Table 2-4 on page 2-3 give lists
of ONS 15327 alarms organized by severity. Table 2-5 on page 2-4 gives a list of alarm organized
alphabetically. Table 2-6 on page 2-6 gives a list of alarms organized by alarm type. For a comprehensive
list of all conditions, refer to the Cisco ONS 15454 and Cisco ONS 15327 TL1 Command Guide.
The troubleshooting procedure for an alarm applies to both the Cisco Transport Controller (CTC) and
TL1 version of that alarm. If the troubleshooting procedure does not clear the alarm, log onto
http://www.cisco.com/tac for more information or call the Cisco Technical Assistance Center (TAC) to
report a service-affecting problem (1-800-553-2447).
For alarm profile information, refer to the Cisco ONS 15327 Procedure Guide.
2.1 Alarm Index by Default Severity
The alarm index by severity tables group alarms and conditions by the severity displayed in the CTC
Alarms window in the severity (SEV) column. The default standby severity for all ONS 15327 alarms
on unprovisioned card ports is Minor, Non-Service Affecting, as defined in Telcordia GR-474. All
severities listed in the alarm entry are the default for the active card, if applicable. Alarm severities can
be altered from default settings for individual alarms or groups of alarms on a card, node, or network
basis.
Note The CTC default alarm profile contains alarms that apply to multiple product platforms. The alarms that
apply to this product are listed in the following tables and sections.
2.1.1 Critical Alarms (CR)
Table 2-1 lists Critical alarms.
Table 2-1 Critical Alarm Index
BKUPMEMP, page 2-29 HITEMP, page 2-72 MEA (EQPT), page 2-90
COMIOXC, page 2-37 IMPROPRMVL, page 2-73 MFGMEM, page 2-92
CTNEQPT-PBPROT, page 2-41 LOF (DS-3), page 2-79 PLM-P, page 2-95
CTNEQPT-PBWORK, page 2-43 LOF (OC-N), page 2-80 SWMTXMOD, page 2-113