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6-8
Troubleshooting
#
Obtain guidance from service before performing this task.
User’s Guide for the Magna™ Class Printer
Topcoat applied using the print ribbon
You might apply topcoat to the card using a T panel as part of the
print ribbon. Use this table to address problems you see with topcoat.
The card shows irregular
lighter or darker spots.
The print ribbon is
wrinkling because the
intensity setting is too
high.
The printhead is not
aligned correctly.
Lower the printhead
intensity setting for color
printing. See Chapter 5.
#
Contact your service
representative.
Table 6-1: Print quality problems
What you see Possible causes Solutions
Table 6-2: Topcoat quality problems—print ribbon
What you see Possible causes Solutions
Random scratches appear
in the topcoat of the
printed card.
The inside of the printer
might be dirty.
Supplies were
mishandled.
Run a printer cleaning
card and a duplex/overlay
cleaning card. See
Chapter 4.
Store supplies in a clean
environment. Keep
supplies in their packaging
until loaded in the
cartridge.
MagnaUserGuide.book Page 8 Friday, May 5, 2000 1:09 PM