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Troubleshooting
6-11
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Obtain guidance from service before performing this task.
User’s Guide for the Magna™ Class Printer
Optional overlay station
This section describes problems originating in the optional overlay
module.
Table 6-3: Overlay quality problems
What you see Possible causes Solutions
Supply material sticks to
leading edge of the card.
Temperature is too high.
The overlay station needs
fine tuning.
Decrease temperature for
the overlay module. See
Chapter 5.
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Contact your service
representative.
Supply material pulls the
card from the track.
Supply is loaded
incorrectly.
Temperature is too high.
You have switched to a
different card stock.
The overlay station needs
adjustment.
Load supply correctly. See
Chapter 2.
Decrease temperature for
the overlay module. See
Chapter 5.
Change settings for the
overlay module. See
Chapter 5.
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Contact your service
representative.
Proximity cards do not
work after overlay is
applied.
Debower is not set for the
cards you are processing.
Set the debower to off. See
Chapter 2.
Cards are bowed (curved)
too much.
Debower is not set for the
cards you are processing.
Temperature is too high
for the card stock.
Set the debower to on. See
Chapter 2.
Decrease temperature for
the overlay module. See
Chapter 5.
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Overlay patch comes off
the card when it is flexed.
Temperature is too low. Increase the temperature
for the overlay module. See
Chapter 5.
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MagnaUserGuide.book Page 11 Friday, May 5, 2000 1:09 PM