6-12
Troubleshooting
#
Obtain guidance from service before performing this task.
User’s Guide for the Magna™ Class Printer
Overlay patch is off a long
edge of the card.
Supply material is not
loaded correctly in the
cartridge.
Supply material is wound
loosely on supply roll,
possibly because of hand
winding.
Load the supply roll
correctly. See Chapter 2.
Remove used supply from
the take-up spool. Run
several test cards. See
Chapter 2. If the problem
does not go away, change
the supply roll. See
Chapter 2.
Overlay patch is not
parallel to card edges.
Supply material is not
loaded correctly in the
cartridge or the cartridge
is not firmly seated in the
station.
Supply material is wound
loosely on supply roll,
possibly because of hand
winding.
The guide bars in the
cartridge are bent or
misaligned.
Load the supply roll
correctly. See Chapter 2.
Make sure there are no
obstructions when replacing
the cartridge.
Remove used supply from
the take-up spool. Run
several test cards. See
Chapter 2. If the problem
does not go away, change
the supply roll. See
Chapter 2.
Use a new overlay
cartridge.
Table 6-3: Overlay quality problems
What you see Possible causes Solutions
MagnaUserGuide.book Page 12 Friday, May 5, 2000 1:09 PM