Filter
Top Products
Stack Unit in Card-Problem State Due to Incorrect Dell Networking OS
Version
• Problem: A stack unit enters a Card-Problem state because the switch has a different the Dell
Networking OS version than the master unit. The switch does not come online as a stack unit.
• Resolution: To restore a stack unit with an incorrect the Dell Networking OS version as a member
unit, disconnect the stacking cables on the switch and install the correct the Dell Networking OS
version. Then add the switch to the stack as described in Adding a Stack Unit. To verify that the
problem has been resolved and the stacked switch is back online, use the show system brief
command.
Dell#show system brief
Stack MAC : 00:1e:c9:f1:01:57
Reload Type : normal-reload [Next boot : normal-reload]
-- Stack Info --
Unit UnitType Status ReqTyp CurTyp Version Ports
------------------------------------------------------------------
0 Management online MXL-10/40GbE MXL-10/40GbE 8-3-16-79 56
1 Member
card problem MXL-10/40GbE unknown 56
2 Standby online MXL-10/40GbE MXL-10/40GbE 8-3-16-79 56
3 Member not present
4 Member not present
5 Member not present
Card Problem — Resolved
Dell#show system brief
Stack MAC : 00:1e:c9:f1:01:57
Reload Type : normal-reload [Next boot : normal-reload]
-- Stack Info --
Unit UnitType Status ReqTyp CurTyp Version Ports
------------------------------------------------------------------
0 Management online MXL-10/40GbE MXL-10/40GbE 8-3-16-79 56
1 Member
online MXL-10/40GbE unknown 56
2 Standby online MXL-10/40GbE MXL-10/40GbE 8-3-16-79 56
3 Member not present
4 Member not present
5 Member not present
Stack Unit in Card-Problem State Due to Configuration Mismatch
• Problem: A stack unit enters a Card-Problem state because there is a configuration mismatch
between the logical provisioning stored for the stack-unit number on the master switch and the
newly added unit with the same number.
• Resolution: The resolution is to reload the stack. When the stack is up, the card problem will be
solved.
To correct a configuration mismatch, reload the entire stack using the reload command in EXEC
Privilege mode.
904
Stacking