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Printing Related
115
Only one RPRINTER connection is allowed to service a
PSERVER.NLM printer.
• If the PrintNet has logged in to the file server but has not attached to
the queue, there may be a permission problem. Make sure the
appropriate users have rights to this queue (they should be in the
group “everyone.”) Also, you may have to assign the queue to “root”
so that is available to everyone.
If none of these help your situation, you may want to try the whole setup
again. Completely delete the setup that is giving you trouble and go
through the setup again following each step carefully.
NOTE: Be sure to reboot the printer before beginning a new setup and
after completing an RPRINTER setup. Wait at least a minute for
the Print Server to login and attach to a queue.
Printing Related
The job goes to the queue but nothing prints
If nothing is printing, make sure you have a connection to the PrintNet
first. Please see the PSERVER or RPRINTER sections above if you are
having connection-related problems. Otherwise, consider these points
when trying to solve printing problems in a Novell environment:
• Does the job leave the queue or is it stuck there indefinitely? If it
leaves properly, the problem points to the actual printing mechanism
on your Novell system (e.g., CAPTURE, NPRINT, etc.), to the print
job format, or to the printer itself. Otherwise, review the configuration
steps you’ve already followed.
• Have you confirmed that you can print from the PrintNet to the printer
ignoring the Novell setup altogether? Please see
start fox|tts|
loopb prn
on page 145 for a good test.
• Is anything happening on the printer when the print job is sent?
Sometimes, the print job may have arrived at the printer but be
waiting for a manual form feed. If this is the case, please see “Set
Commands” on page 131 for information on trailer strings.
• Is the printing mechanism you are using (e.g., CAPTURE, NPRINT,
etc.) configured to service the appropriate queue?