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PrintNet Cannot be Found on the Network
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Though the host will be sending directly to a TCP port number on the
PrintNet, the port numbers are still mapped to destinations/queues in
case there is some type of special processing or logging to be done to the
job. However, the destination name is of no concern in this type of printer
definition. Only the two parameters mentioned above need to be defined
for printing to work.
Unix Troubleshooting Tips
This section provides information on possible solutions to some standard
configuration errors. If you require technical support, please have as
much of the following information available when you call:
1. What level of software are you running?
2. What type of attachment do you have?
3. What is your host operating system?
4. Give a detailed description of the problem.
5. How often, and when, does the problem occur?
6. Give a detailed description of your network and the components
attached.
Please follow these tips to determine what the problem may be with your
PrintNet configuration.
PrintNet Cannot be Found on the Network
• Have you configured the PrintNet with a unique and valid IP address
which corresponds with the other IP addresses on your network? For
example, are you sure no other device is using this IP address?
• Are you sure you are trying to talk to the PrintNet from a Unix station
on the same subnet? Currently, the print server can only be seen
locally unless you configured it with a routing entry.
• If you look at the back of the printer, is the STAT LED flashing once a
second or is it quicker than that? A slower, once-a-second rate tells
you that the print server is in fact configured with an IP address. A