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Chapter 3 Windows Troubleshooting Tips
50
PrintNet Cannot Be Found on the Network
• Have you assigned the PrintNet a unique and valid IP address which
corresponds with the other IP addresses on your network? For
example, are you sure no other device is using this IP address?
• Are you sure you are trying to talk to the PrintNet from a Windows
station on the same subnet? Currently, the print server can only be
seen locally unless you configured a routing entry earlier.
• If you look at the back of the printer, is the STAT LED flashing once a
second or is it quicker than that? A slower, once-a-second rate tells
you that the print server is in fact configured with an IP address. A
faster rate says it knows nothing about this so you may need to try the
configuration process again.
• Have you confirmed that the network connection to the PrintNet is
working correctly? Trying different network cables and locations will
help narrow down the problem.
HTML Configuration Forms Will Not Display
• Can you “ping” the PrintNet from your Windows station? If not,
please refer to “PrintNet Will Not Talk on the Network” above.
• Have you used the correct URL for the PrintNet home page? It should
be “
http://
PrintNetIPaddress
”
(e.g., “
http://192.75.11.9”).
Errors Occur when Defining an LPR Printer
• Can you “ping” the PrintNet from your Windows NT station? If not,
please refer to “PrintNet Will Not Talk on the Network” above.
• Did you specify the correct IP address or host name for the PrintNet
in the first field of the “Add LPR Compatible Printer” box?
• Did you specify a valid destination/queue on the PrintNet in the
second field of the “Add LPR Compatible Printer” dialogue box? If so,
did you also enter it in lowercase letters?