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Tip Coffee filters are lint-free and work well for cleaning print cartridges.
● Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the print cartridges).
Caution Do not use platen cleaners or alcohol to clean the print cartridge
contacts. These can damage the print cartridge or the HP All-in-One.
To clean the print cartridge contacts
1. Turn on the HP All-in-One and open the print-carriage access door.
The print carriage moves to the far right side of the HP All-in-One.
2. Wait until the print carriage is idle and silent, and then unplug the power cord
from the back of the HP All-in-One.
3. Lightly press down on the print cartridge to release it, and then pull it toward you
out of the slot.
Note Do not remove both print cartridges at the same time. Remove and
clean each print cartridge one at a time. Do not leave a print cartridge
outside the HP All-in-One for more than 30 minutes.
4. Inspect the print cartridge contacts for ink and debris buildup.
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
any excess water from it.
6. Hold the print cartridge by its sides.
7. Clean only the copper-colored contacts. For information on cleaning the ink
nozzle area, see Clean the area around the ink nozzles.
1 Copper-colored contacts
2 Ink nozzles (do not clean)
8. Allow the print cartridge to dry for approximately ten minutes.
9. Slide the print cartridge back into the slot. Push the print cartridge forward until it
clicks into place.
10. Repeat if necessary for the other print cartridge.
11. Gently close the print-carriage access door and plug the power cord into the back
of the HP All-in-One.
Chapter 12
98 HP Photosmart 2570 All-in-One series
Maintain your HP All-in-One