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The Printer Not Found screen appears during installation
The Ethernet cable is not plugged in to the router, switch, or hub, or the cable is
defective.
Solution: Try reinserting the cables. Or, if necessary, try a different cable.
The HP All-in-One is assigned an AutoIP address instead of DHCP.
Solution: This indicates that the HP All-in-One is not connected properly to the
network.
Check the following:
● Make sure all cables are connected properly and securely.
● If the cables are connected properly, your access point, router, or home
gateway may not be sending an address. If this is the case, you might need to
reset the device.
● Make sure your HP All-in-One is on the correct network.
The HP All-in-One is on the wrong subnet or gateway.
Solution: Print a network configuration page, and verify that the router and HP All-
in-One are on the same subnet and gateway. For more information, see View and
print network settings.
The HP All-in-One is not turned on.
Solution: Turn on the HP All-in-One.
(continued)
User Guide 41
Network setup