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Problem Resolution 5Ć7
Scanner Troubleshooting Tree
Figure 5Ć2. Scanner Assembly Troubleshooting Tree
Start
3Ćdigit info code
on display or
transaction report?
Scanner
detects paper in the
ADF?
No
No
Ensure paper meets the
paper specifications in
this guide. If not, make a
copy of the pages and try
scanning the copy
See information
Codes" later in this
chapter
Yes
Yes
Scanner
ADF, feed, and eject
rollers turn?
Return the fax maĆ
chine for repair
Done
No
Yes
Scanner
feeds more than one
page at a time?
Scanner
fails to pick paper
from the ADF?
No
No
Inconsistent
vertical spacing on
printouts?
No
Yes
Yes
Yes
C
BA