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Clear jams
If a jam message appears on the control-panel display, look for jammed paper or other print media in
the locations that are indicated in the following figure.
1 Top-cover and print-cartridge areas
2 Envelope-feeder area and tray1 area (the envelope feeder is optional)
3 Tray2 and optional 500-sheet feeder areas
4 Duplexing area (the duplexer is optional)
5 Output area
6 Document feeder
The following table lists the jam messages that might appear on the control-panel display. For
information about clearing the jam, see the section that is indicated. You might need to look for
media in locations other than those that are indicated in the jam message. If the location of the jam is
not obvious, look first in the top-cover area underneath the print cartridge.
Table 11-2 Control-panel messages for jams
Jam message Procedure for clearing the jam
JAM IN DOCUMENT FEEDER See Clear jams from the document feeder.
ADF PAPER JAM See Clear jams from the document feeder.
ADF PICK ERROR See Clear jams from the document feeder.
13.JJ.NT JAM IN ENVELOPE FEEDER See Clear jams from the optional envelope-feeder area.
13.JJ.NT JAM IN OUTPUT BIN See Clear jams from the output areas.
13.JJ.NT JAM IN TRAY 1 See Clear jams from the tray1 area.
13.JJ.NT JAM IN TRAY 2 (or TRAY 3, 4 or 5) See Clear jams from the tray2, 3, 4, or 5 areas.
13.JJ.NT JAM INSIDE DUPLEXER See Clear jams from the optional duplexer.
13.JJ.NT JAM INSIDE LEFT OUTPUT AREA See Clear jams from the output areas.
ENWW Clear jams 189