Raritan Computer KSX II Switch User Manual


 
Appendix D: FAQs
320
All Dominion KSX II units are SUN "break-safe" for use with SUN Solaris.
I have lost my Admin password to the Dominion KSX II. Is there a
back door or secret password?
There is no back-door password. The only option is to restore the unit to
its factory default settings and create the administrator user name and
password again. A hardware reset function to restore the unit to factory
default facility is provided.
What remote access connection methods can KSX II
accommodate?
Dominion KSX II provides multiple choices for remote access. These
include: Internet, LAN/WAN, or dial-up modem. That means servers can
be accessed both in and out of band so remote access to mission critical
target servers is always available-even if the network is down.
Which ports need to be open on the corporate firewall for a secure
console session using Dominion KSX II?
Port 443 (for https), port 5000 Discover and Telnet port 23 (this is
optional and does not open by default); optionally port 80 (http) for user
sessions. For units running software version 2.2 or higher, port 51000 (or
other port between 1024-65536). On software releases PRIOR to
firmware 2.2 (2.0Bx or 2.1.x) either port 23 or a user-designated port
between 2000 and 2400. When using SSH, port 22 needs to be open.
How do I get access to the operating system of the KSX II?
Dominion KSX II is a secure device. Therefore, NO access is possible to
the operating system.
I have a few serial devices located a distance away from my server
closet and the Dominion KSX II. Can I connect these devices to my
Raritan switch?
Yes. See Distances for Serial Devices (on page 289) for more
information.
How do I upgrade the software on my Dominion KSX II?
Use the Firmware Upgrade page to upgrade the firmware for your KSX II
unit and all attached D2CIM-VUSB. This page is available in the KSX II
Remote Console only.
Are updates to Dominion KSX II software free?
Yes. Currently all software upgrades are free.
Does Dominion KSX II require any additional client software?