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My printer won’t draw paper from the multipurpose tray.
You must use the Apple Printer Utility to tell the printer what paper size is
available in the multipurpose tray. Otherwise, the printer draws paper from
the paper cassette instead.
When I print a document in multipage layout, an error page is the only thing printed.
In the Job Control tab dialog box, select PostScript Header: Download Each
Job. The job should print properly. Do not click the Download Now button or
the problem may happen again.
Novell NetWare troubleshooting
My text documents print fine, but I have problems with spreadsheets and graphics.
If you’re using NetWare 3.x, make sure banner pages are disabled. Try
removing the banner page, auto-end capping, tabs expansion, and form feeds.
Use the DOS
CAPTURE command to set the following printing options:
/nb /na /nff /nt /ti=30
If you’re using NetWare 4.x, banner pages must be PostScript.
UNIX troubleshooting
If you are using the printer from a UNIX workstation, use this section for
troubleshooting tips.
When I print a text file, the lines stairstep off the page.
You need to use a print queue that adds a carriage return at the end of each
line. To set up the print queue, the printer administrator follows the
instructions in “Getting UNIX Users Started Using the Printer” in Chapter 4.
To learn the names of your local print queues, see your printer administrator,
or look in your
/etc/printcap file.
The document generates PostScript errors.
The Color LaserWriter 12/600 PS is a PostScript-only printer. Before you can
print ASCII files, you must filter them into PostScript.
The banner page prints only the system and remote printer names.
The lpd printing protocol does not provide the user name or filename in a
way that can be included in the banner page.
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Troubleshooting