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Chapter 11 161
Troubleshooting
If an error occurs when the machine is connected to a computer
When an error occurs in printing such as the printer is out of paper or paper jams, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
The message may vary depending on the version of your Windows operating system.
If the Power Disconnects Unexpectedly
If there is a power failure or if you accidentally disconnect the power cord, the date/time settings as
well as all documents stored in memory will be lost. User data and speed dialing settings are
retained. If the power disconnects, the following will apply:
z You will not be able to send or receive faxes or make copies.
z If a telephone is connected to the machine, you can receive voice calls.
z Whether you are able to make voice calls depends on the type of your telephone.
An Error Message is Displayed on the LCD
An error message is displayed on the LCD, take the corresponding countermeasure described
below.
Message Action
There are no photos in memory
card.
z There are only invalid images on the memory card.
z Photo data edited/processed on the computer should be printed from
the computer, not from the camera.
Ink has run out. Replace the ink tank
and close the cover.
U041
The ink has run out (The lamp on the ink tank flashes).
Replace the ink tank, and close the Scanning Unit (Printer Cover).
If printing is in progress and you want to continue printing, press [OK]
with the ink tank installed. Then printing can continue under the ink out
condition. Replace the empty ink tank immediately after the printing. The
machine may be damaged if printing is continued under the ink out
condition.
Note
If multiple ink tank lamps are flashing red, check how fast they flash. Fast
flashing (at about one second interval) indicates the ink is empty. Slow
flashing (at about three second interval) indicates ink is low. For details on
different flashing speeds, see “Knowing When to Replace Ink Tank” on
page 143.