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Troubleshooting the Printing System 7-13
Event Log
Use the Event Log to diagnose and troubleshoot printer errors and
intermittent failures. You can either display or print the Event Log.
Access the Event Log from the Control Panel’s Information Menu.
(Select
PRINT EVENT LOG
or
SHOW EVENT LOG
.) The Event Log
retains the printer’s last 30 error messages.
See the tables starting on page 7-18 for more information about
correcting Event Log messages in the printer.
Note LJ4000 Only: The Event Log codes and the error on the Control Panel
do not always correspond exactly. The numbers in the Control Panel
message may not be the same in the Event Log; the decimal numbers
may be shifted by one digit. For example,
13.1
on the Control Panel
reads 13.01 in the Event Log. Refer to the correct number in the tables
starting on page 7-18.