Filter
Top Products
Troubleshooting the Printing System 7-39
59.X PRINTER ERROR
A printing error occurred.
X Description:
0 = Motor error
1 = Motor startup error
2 = Motor rotation error
1. Turn the printer off, and
then turn the printer on.
2. Check and reseat the
Fuser and Toner Cartridge
to make sure they are not
hindering gear movement
in the drive train.
3. Check the Main Motor’s
cable to ensure that it is
seated properly.
4. If the error persists,
replace the Motor.
62.X
PRINTER ERROR
There is a problem with
the printer’s memory. The
X value refers to the
location of the problem:
0 = Internal memory
1 to 4= DIMM slots 1, 2, 3,
or 4
Reseat or replace the
specified DIMM.
64.X
PRINTER ERROR
A scan buffer error
occurred.
1. Turn the printer off, and
then turn the printer on.
2.Cold reset.
3. If the message persists,
replace the Formatter.
66.XX.YY
FINISHER/STAPLER
STACKER FAILURE
or
66.XX.YY INPUT
DEVICE FAILURE
or
66.XX.YY OUTPUT
DEVICE
FAILURE
alternates with
CHECK CABLES
AND CYCLE POWER
An error occurred in an
external paper handling
device.
1st X = Device number in
chain
2nd X = Device type
(3 types):
1 Input
2 Output
3 Stapler/stacker unit
YY= Device specific error
1. Press [Go] to clear the
message. If the message
will not clear:
2. Turn the printer off, and
then turn the printer on.
3. Check all cables.
4. Reseat the external
paper handling device.
Table 7-6. Numerical Printer Messages (continued)
Control Panel
Message
Event Log
Message
Explanation Recommended
Action