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7-80 Troubleshooting
HP JetDirect Configuration
●
If the HP EIO JetDirect Card has successfully powered up and
completed its internal diagnostics, the
I/O CARD READY
message
appears. If communication is lost, an
I/O NOT READY
message
appears followed by a two-digit error code. See the
HP JetDirect
Network Interface Configuration Guide
for further details and
recommended action.
●
The “Network Statistics” column indicates that network activity
has been occurring. Bad packets, framing errors, un-sendable
packets and collisions should be minimal. If a high percentage
(greater than one percent) of these occur, contact the network
administrator. All of the statistics are set to zero when the printer
is powered-off.
●
The “Novell Status” block should state the Novell printer server
name to which the printer is connected. If the node name reads
“NPIxxxxxx” (xxxxxx=last six digits of the EIO’s LAN address), the
EIO card has not been configured for a Novell server. This could
indicate that the card is operating under an IPX protocol other
than Novell. Consult with the network administrator if the Node
Name is not present.
●
In the TCP/IP protocol block, the default IP address is
“192.0.0.192.” It is acceptable to operate the printer with this
default address. The error message
ARP DUPLICATE ADDRESS
may appear in this block. This is also an acceptable error code if
the TCP/IP protocol is not being used. Check with the network
administrator to determine the correct IP Address for the printer.