Filter
Top Products
Troubleshooting the Printing System 7-43
The following table lists the disk error numbers reported on either
the Printer Collation or Job Storage Disk Error page, which is
printed when an error exists.
Table 7-7. Mopy Disk Error Messages
Disk
Error
Number
Error Description Solution
1 Disk volume not present – it
may be uninitialized.
• Hard disk: Initialize the hard disk. If the
problem persists, replace the hard drive.
• RAM disk: Power cycle the printer.
3 A file or directory asked for
could not be found.
• Possible data corruption, delete the job the
error occurred with.
5 Invalid # of bytes given in a
read/write request.
• Possible data corruption, delete the job the
error occurred with.
6 Attempt to create a file or
directory that already exists.
• The user has sent a username that is the
same as an existing directory. Change the
username in the driver and resend the job.
15 Bad Disk • Hard disk: Initialize the hard disk. If the
problem persists, replace the hard drive.
16 No volume label • Hard disk: Initialize the hard disk. If the
problem persists, replace the hard drive.
23 Bad seek request – the
resulting offset would be
negative.
• Possible data corruption, delete the job the
error occurred with.
24 Unexpected internal error • Possible data corruption, delete the job the
error occurred with.
• Disk media problem – initialize the hard disk
or reboot to reinitialize the RAM disk.
• If the problem persists on a hard drive,
replace the hard drive.
55 Bad file system • Possible data corruption, delete the job the
error occurred with.
• Disk media problem – initialize the hard disk
or reboot to reinitialize the RAM disk.
• If the problem persists on a hard drive,
replace the hard drive.
56 Hardware failure • Replace the hard drive.