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Hardware and Endpoints
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Page 100 Headsets
After answering a call on the secondary extension button, the phone user can transfer it back to
the primary endpoint using one of the following methods:
• Transfer to hold: To transfer the call to hold at the primary endpoint, press the second-
ary extension button, announce the call, if desired, and then hang up.
• Transfer to ring: To transfer a call to the primary endpoint, press the button
and then the secondary extension button. You can announce the call, if desired, before
hanging up to complete the transfer.
Because the calls that appear on the secondary extension button are active only at the primary
endpoint, they will not follow call forwarding or system forwarding paths at the endpoint with
the secondary extension button.
Headsets
An electret headset can be connected to Inter-Tel Model 8600, 8620, and 8660 IP phones or to
Inter-Tel Model 8500, 8520, and 8560 digital phones. Pressing the Speaker button connects or
disconnects calls when the headset is attached.
Some headsets are equipped with a power-saver mode that disables the headset after a period
of silence. To prevent these headsets from missing portions of incoming calls, the “Headset
Connect Tone” endpoint flag must be enabled in DB Programming. Enabling this flag allows
the phone to generate a tone that activates the headset before connecting to an incoming call. In
the default state, the flag is disabled.
Models 8620 and 8660 IP phones and Models 8520 and 8560 digital phones are equipped with
headset jacks on the back. Plugging into the jack allows you to have the headset and the hand-
set connected at the same time. You must still, however, enable/disable the headset using the
Headset Mode feature code.
Connecting a Headset
The following procedures describe how to connect a headset to an Inter-Tel phone.
To connect a headset to a Model 8620 or 8660 IP or a Model 8520 or 8560 digital phone:
1. Insert the headset plug into the vacant headset jack on the back of the phone.
2. While on-hook, enter the Headset On feature code (315) or the Headset On/Off feature
code (317). The display shows HEADSET MODE ON.
TRANSFER
IMPORTANT
If enabled in DB Programming, the Send Alert Burst To Headset flag
sends a single tone to a headset, instead of normal phone ring tones, when
a call is ringing at the phone (nonhandsfree intercom call, outside call,
queue callback, or reminder message). The tone is sent only once, when
the call is received, and does not repeat even if the call continues to ring
unanswered. It is intended as a “wake up” tone for headsets that have a
power-saving function that allows the endpoint to “sleep” if idle for a set
period. The flag is programmed on a endpoint-by-endpoint basis. By default
the flag is disabled.