Filter
Top Products
System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
System Forward and Manual Call Forward Example
Page 215
If a station forwarding point is manu-
ally forwarded to Voice Mail, the call
will not follow the manual forward to
the voice processing system; it will
ring at the station forwarding point.
If the principal station receives a
manually forwarded call (not a sys-
tem forward), that call will not fol-
low the principal station’s system
forwarding path.
If an infinite forward loop results
from the combination of manual for-
wards and system forwarding paths,
the endpoint that was originally
intended to receive the call will ring,
even if the endpoint is in Do-Not-
Disturb.
FORWARDING POINT
FORWARDED TO VOICE PROCESSING SYSTEM
Principal
Station
SYSTEM
FORWARD
Manual Forward
Destination
MANUAL
FORWARD
1st System
Forwarding Point
2nd System
Forwarding Point
System forwarded calls from
Principal Station will be sent
here if not answered at 1st
Forwarding Point
Voice
Processing Unit
PRINCIPAL STATION IS MANUAL
FORWARD DESTINATION
Principal
Station
MANUAL
FORWARD
System
Forwarding Point
SYSTEM
FORWARD
Manually forwarded calls will
stop here and will not be sent
to System Forwarding Point
INFINITE LOOP CAUSED BY
SYSTEM AND MANUAL CALL FORWARD
Manual
Forward
Manual
Forward
System
Forward
Calls received by this station
will not follow the manual
forward if other two stations are
unavailable.