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Administrator Procedures
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Page 22
Introduction
When programming your site’s database, the Inter-Tel-certified technician can program a
phone’s extension as both a System Administrator and a Voice Mail Administrator. Sometimes
the two jobs are handled by the same person. You can use a phone that has been designated as
an Administrator phone to perform certain programming tasks for the call processing system
and/or the voice mail system. In addition, the System Administrator phone shows system and
network alarm messages.
This section provides you with the instructions for performing System Administrator and Voice
Mail Administrator tasks. The information is presented as follows:
• System Administrator Procedures begin on page 23.
• Voice Mail Administrator Procedures begin on page 57.
A Quick Reference Guide containing instructions for frequently performed procedures is
located in the front of this guide.
System Administrator Phone Designation
Any Inter-Tel phone can be designated as a System Administrator phone through Database
Programming. However, to facilitate programming and to manage system Alarm messages,
Inter-Tel recommends using a six-line display phone for this purpose, such as the Model 8660
IP phone or Model 8560 digital phone.
If a user of a non-Administrator display phone attempts to execute Administrator features, the
user will hear fast-busy reorder tones, and the display will show CANNOT ACCESS
RESERVED FEATURE.
Scheduled Delayed Major Resets
A delayed major reset is sometimes needed when programming the database using the Admin-
istrator phone. If a major reset is required, the message, ENTER SYS RESET OPTION
appears on the phone display. You can select to perform an immediate major reset when this
message is shown, or you can schedule a delayed major reset. The delayed major reset option
allows you to schedule a reset to occur when the system is not in use.
The following programming changes do not require a major reset:
• Changing extensions
• Swapping extensions
• Creating off-node devices
• Changing ACD Agent IDs
• Adding and removing extensions from Extension Lists
• Equipping and unequipping devices
NOTE
As a System Administrator, you must know which languages are considered Pri-
mary and Secondary for the system. The platform supports American English,
British English, Spanish, and Japanese prompts and displays.
NOTE A single line phone cannot be used as an Administrator phone.