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INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
A
Abbreviations list 8
Absorbed digits 158
Accept Button 98
Accepting a Name 270
Access to the Features 117
Account Codes 191
all calls following 192
forced 191
on outside calls 187
standard 191
Account Codes for All Calls Following 192
ACD Agent
Agent IDs 144
agent wrap-up 147
login/logout 145
Wrap-Up Timer 147
ACD Hunt Group Flags
ACD Agent ID (automatic connect) 148
Restart ACD Idle Time Upon Login 147
Wrap-Up Mode for ACD Calls 147
ACD Hunt Groups 143
agents 145, 146
balanced count 144
call circulation 144
login/logout 145
longest idle 144
members 145
spanning network nodes 149
using extension lists 144
Acronyms list 8
Adjusting LCD Contrast 96
Administrator
endpoint programming 29
feature codes 125, 358
freeze/unfreeze 59
network alarms 51
Night Mode 25
night mode 25
programming 29
Administrator
(Continued)
setting time and date 26
Speed Dial programming 47
Administrator
(Continued)
system alarms 51
Administrator endpoint programming capability 28
Advanced CO Interfaces 40
Agent Help 140, 208
Alarms
alarm messages 250
alarm numbers and priorities 55
alarm queue 54
clearing 54
major 53
minor 52
network 51, 54
system 51
Allow Green LEDs 106
Allowed Answer 154
day/night 164
feature code 155
All-Ring Hunt Group 135
Alphanumeric Mode 28, 47
Alternate Hold Timer 194
Alternate Keymap 97, 169
Alternate Menu Displays 94
Alternate Message Source 136, 183
Analog Endpoints
display 95
volume control 107
ANI 152, 153
ANI in SMDR 247
Announce Only Calls 200
Announced Transfer 200, 261, 266
Announcement and Overflow Stations 137
Answer Feature Code 155
Answer Supervision 40
Answering Messages 182
ARS
see Automatic Route Selection 155
ASR
see Automatic Speech Recognition 19
Index