Filter
Top Products
Page 294
Voice Processing Prompts
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Default Voice Processing Prompts
This section contains the default voice prompts for the voice processing systems supported by
the Inter-Tel CS-5200/5400 platform. The Inter-Tel platform supports the following voice pro-
cessing systems:
• Basic Voice Mail: The built-in voice processing system, Basic Voice Mail (BVM) pro-
vides voice mail and voice messaging for system users. BVM runs on the Linux
®
oper-
ating system and does not support Fax-On-Demand, buffered SMDR, or Unified
Messaging. If part of a network, mailboxes on an Inter-Tel CS-5200/5400 node
equipped only with BVM cannot forward messages to, or receive messages forwarded
from, mailboxes on other nodes.
• Enterprise
®
Messaging: Enterprise Messaging (EM) runs on the Windows 2000 oper-
ating system. EM is Inter-Tel’s the newest voice processing system. EM unifies com-
munication and messaging by providing access to voice mail, fax, and e-mail messages
in the user’s mailbox. In addition, EM provides automatic speech recognition capabili-
ties and built-in Unified Messaging features. For detailed information about EM, see
the Enterprise Messaging Installation Manual (part no. 780.8006).
• Voice Processing Unit: The Voice Processing Unit (VPU) runs on either the Windows
NT or Windows 2000 operating systems. The VPU system is installed on an IBM-com-
patible PC that is connected to the Inter-Tel system to provide integrated voice process-
ing features such as Voice Mail, Directories, Record-A-Call, etc.
BVM, EM, and VPU Voice Prompts
The following table shows all of the U.S. English default system voice mail prompts for the
Voice Processing Unit (VPU) and the Basic Voice Mail (BVM).
Table 42.
Voice Prompts: BVM, EM, and VPU
PROMPT ID CONTENT
001 To leave a message, please enter a mailbox number.
002 For the directory, press pound.
003 To reach an operator, press 0.
004 I'm sorry...
005 ...is not available.
006 The number entered is not valid.
007 Using the buttons on your phone, please spell the last name of the person,
then press POUND. For the letter Q, press 7. For the letter Z, press 9.
008 To exit the directory, press STAR.
009 Mailbox number...
010 If this is correct, press POUND.
011 For the previous name in the directory, press 1.
012 To hear additional information, press 2.
013 To hear the next directory name, press 3.