Pitney Bowes DM925 Postal Equipment User Manual


 
10 • Troubleshooting
10-8 SV62207 Rev. B
Tape does not
remove easily.
Tape is sticking to dried glue on
moistening brush.
Remove brush and clean under cold water.
Refer to the Moistener Maintenance section in
Chapter 10, Maintaining and Updating for more
information.
Tape error mes-
sages display, but
t
ape is feeding and
exiting.
Internal problem. Turn power off and back on. If problem persists,
c
all for service.
Gummed tape is not
wet.
Tape is inserted upside down. Remove roll tape and install tape as shown in
th
e Tape Maintenance section in Chapter 10,
Maintaining and Updating.
Wet/dry tape lever is set to dry
position.
Move wet/dry lever
up to the wet position.
(Lever down is dry position.)
No solution in bottle. Refill the moistener bottle.
Tape Feeding Problems
Description Possible Causes Solution
Moistener
Bottle
Moistener Cover