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Troubleshooting>
Some color images
come out all black.
This is a known bug in Ghostscript (until GNU
Ghostscript version 7.05) when the base color
space of the document is indexed color space
and it is converted through CIE color space.
Because Postscript uses CIE color space for
Color Matching System, you should upgrade
Ghostscript on your system to at least GNU
Ghostscript version 7.06 or later. You can find
recent Ghostscript versions at
www.ghostscript.com.
Some color images
come out in
unexpected color.
This is a known bug in Ghostscript (until GNU
Ghostscript version 7.xx) when the base color
space of the document is indexed RGB color
space and it is converted through CIE color
space. Because Postscript uses CIE color space
for Color Matching System, you should upgrade
Ghostscript on your system to at least GNU
Ghostscript version 8.xx or later. You can find
recent Ghostscript versions at
www.ghostscript.com.
The machine does
not print whole pages
and its output is half
page printed.
It is a known problem that occurs when a color
printer is used on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS, and reported to
bugs.ghostscript.com as Ghostscript Bug
688252.
The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of
AFPL Ghostscript from http://sourceforge.net/
projects/ghostscript/ and install it to solve this
problem.
Problem
Possible Cause and Solution
Common Macintosh problems
Problem Suggested solutions
PDF file does not print
correctly-some parts are
missing in the graphics,
text or illustrations.
Incompatibility between the PDF file and
the Acrobat products.
Printing the PDF file as an image may
enable the file to print. Turn on
Print As
Image
from the Acrobat printing options.
Note: It will take longer to print when
you print a PDF file as an image.
The document has
printed, but the print job
has not disappeared from
the spooler in
Mac OS 10.3.2.
Update your Mac OS to OS 10.3.3. or
higher.
Some letters are not
displayed normally
during the cover page
printing.
This problem is caused because Mac
OS cannot find the font during the cover
page printing.
Alphanumeric characters, in the Billing
Info field, are only allowed for printing on
the cover page. Other characters will be
broken on the printout.
When printing a
document in Macintosh
with Acrobat Reader 6.0
or higher, colors print
incorrectly.
Make sure that the resolution setting in
your printer driver matches the one in
Acrobat Reader.