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5 Troubleshooting
8254E / 8264E User Guide 169
(3) When data is sent from the computer, an error occurs at the printer and
nothing is printed
(4) Cannot use the computer online using LAN
No. Possible cause Remedy Reference
1 Is the correct type of printer selected
on the computer side?
Check that the printer type settings on the
computer side and printer side are the same.
3.4 Connecting
the network interface
2 Are the interface requirements and
command mode the same on the
computer side and printer side?
No. Possible cause Remedy Reference
1 Is the network interface cable
connected correctly?
Confirm the types of the cross and straight
cables, and connect the network interface
cable correctly.
3.4.3 Connecting
a network interface
cable
2 Are the network settings configured
correctly?
Configure the network settings correctly.
4.6.1.22 IP
Address menu
through 4.6.1.24
Gateway menu
3 Do the printer’s network settings
match the computer side environment?
Match this printer’s network settings with
the computer side environment.
3.4.1 System
requirements
4 Does the Data lamp on the operation
turn on after sending printing data
from the computer?
If the Data lamp does not turn on, contact the
computer manufacturer.
Confirm that the
printer is connected to
the network and that
the IP, Subnet Mask,
and Gateway are set
properly.