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5 Troubleshooting
8254E / 8264E User Guide 171
(3) The wrong media size is set during initialization
(4) Media jams frequently occur
• If media other than the recommended one is used, correct media feeding cannot be
assured.
(5) The media veers off-track during printing
5 Is the printer used in an environment
other than the one specified, such as
near an air conditioner?
Only use the printer in an environment that
is specified for use.
8254E
Installation manual
8264E
Installation manual
6 Are you using folded, torn or rolled
media?
Replace the media.
4.4.2 Precautions
for handling media
No. Possible cause Remedy Reference
1 Are you using recommended media? Use recommended media.
4.4.1 Media type
2 Is the media loaded at an angle? Set the media straight.
3.5.2 Setting roll
media
3 When the media is set, does it curl
upward?
Straighten the media or set a new media.
3.5.2 Setting roll
media
4 Is the printer used in an environment
other than the one specified, such as
near an air conditioner?
Only use the printer in an environment that
is specified for use.
8254E
Installation manual
8264E
Installation manual
5 Are you using media that has been
printed on already?
Use new media.
4.4.1 Media type
No. Possible cause Remedy Reference
1 Are you using recommended media? Use recommended media.
4.4.1 Media type
2 Is the media used in an environment
other than the one specified?
Use the media in a dedicated environment.
4.4.2 Precautions
for handling media
3 Are you using old media? Replace it with new media.
6.2.2 Replacing
roll media
4 Are you using folded or wrinkled
media?
5 Does the media bend? Use recommended media.
When using media other than the dedicated
one, set the Vacuum Fan menu.
4.4.1 Media type
4.6.1.1.8 Vacuum
Fan menu
No. Possible cause Remedy Reference
1 Are you using recommended media? Use recommended media.
4.4.1 Media type
2 Is the loading position of the media
correct?
Set the media correctly.
3.5.2 Setting roll
media
No. Possible cause Remedy Reference