Avaya Octel 300 Server User Manual


 
Installation 435
PB6001901 Octel 200/300 S.4.1
YES ' Continue.
NO
' Determine the cause and correct the problem before continuing.
3. From telephone A, call outside the PBX and back in on trunks dedicated to the hunt group.
4. Does the Octel 200/300 answer correctly?
YES
' Continue.
NO
' Determine the cause and correct the problem before continuing.
5. From the terminal, enter the PS command.
6. Does the port that answered show WFD state?
YES
' Continue.
NO
' Determine the cause and correct the problem before continuing.
7. From telephone A, enter the extension number associated with telephone C. The Octel 200/300
responds with “Thank you, just a moment.”
8. Does telephone C ring?
YES
' Continue.
NO
' Determine the cause and correct the problem before continuing.
9. Enter the PS command. Port status should show port 1 in the AIC (assisted incoming call/automated
attendant) state.
10. Answer telephone C. Does the Octel 200/300 say “Tick, tick, tick,....Connecting” and transfer the
incoming trunk to telephone C?
YES
' Continue.
NO
' Determine the cause and correct the problem before continuing.
11. From the terminal, enter the PS command, and verify that the port state is IDL.
12. Busy-out the port that answered.
13. Repeat the procedure from step 3 for all ports, until all ports are busied out. Verify that calls can be
placed through the Octel 200/300 from each port.
14. From telephone A, call out and back in on a trunk dedicated to the hunt group.
15. Does the call overflow to the correct destination?
YES
' Continue.
NO
' Determine the cause and correct the problem before continuing.
. Some PBXs might not support overflow, in which case a busy condition or a ring-no-answer
condition could be encountered.
16. Remove the busy condition from all Octel 200/300 port extensions.
17. Repeat steps 3 through 13 except call an extension that does not answer, and then repeat it by calling
a busy extension.
Test to Verify Trunks
1. From telephone A, call outside the PBX and back in on the first trunk dedicated to the
Octel 200/300.