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If the Delivery Feeder Unit Is Not Installed Correctly
Troubleshooting
If the Delivery Feeder Unit Is Not Installed
Correctly
If the delivery feeder unit is not installed correctly, an error code <E00012> appears on the
display. Follow the procedure below to install the delivery feeder unit correctly. If the error
code does not disappear after the delivery feeder unit is installed correctly, contact Canon
Customer Care Center.
You have to remove the delivery feeder unit and re-install the delivery feeder unit correctly.
When you remove the delivery feeder unit, you have to turn the main power switch OFF.
Sending or receiving documents cannot be done when the main power switch is OFF or the power cord is disconnected.
If the main power switch is turned OFF, all jobs waiting in the print queue will be erased.
Documents received into memory and documents stored for delayed send will be retained for approximately 60 minutes
after the power cord has been disconnected.
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1
Turn OFF the main power switch and
disconnect the power cord.
Make sure that the Processing/Data Indicator is
turned o and check the display to conrm that a
job is not being processed.
2
Open the front cover.
If you are using the stack bypass tray, close it
before opening the front cover.
Open the front cover gently holding the handle
(A).