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Error Codes
Troubleshooting
Error Code Description Action
#0821
You have received data that cannot be
processed (TIFF analysis error).
– Check the settings, and then ask the sender to
resend the data.
–
The read job failed because TIFF or JPEG files
were not supported or the image data was
corrupted.
– Confirm that the supported file format is used,
and then read data again.
–
#0827
You have received data that cannot be
processed (contains MIME information that is not
supported).
Check the settings, and then ask the sender to
resend the data.
#0828
You have received HTML data. Ask the sender to use a file format other than
HTML, and then resend the data.
#0829
Data that contains more than approximately
1,000 pages is received.
This machine can store up to approximately 1,000
pages of data in memory, but will delete any data
that exceeds this limit. Ask the sender to resend
the remaining pages.
#0839
The user name or password for the SMTP
Authentication in Authentication/Encryption
in E-mail/I-Fax in Network Settings in System
Management Set (from the Additional Functions
screen) is incorrect.
Check the user name and password for SMTP
Authentication in Authentication/Encryption
in E-mail/I-Fax in Network Settings in System
Management Set (from the Additional Functions
screen). (See “Confirming Necessary Information
for Scan to E-Mail and I-fax,” in the e-Manual.)