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Error Codes
Troubleshooting
Error Code Description Action
#0752
The SMTP server name for e-mail or I-fax is not
correct, or the server is not functioning.
The domain name or e-mail address may not be
set.
The network is down.
Check the SMTP Server name, domain name, and
E-mail Address in E-mail/I-Fax Settings in Network
Settings in System Management Set (from the
Additional Functions screen).
Check that the SMTP server is operating properly.
Check the network status.
#0753
A TCP/IP error occurred while sending an e-mail
message. (Socket, Select error, etc.)
Check the network cables and connectors. If the
machine still does not operate normally, turn the
main power off, and then back on.
#0755
You cannot send jobs because TCP/IP is not
functioning correctly.
– Check TCP/IP Settings in Network Settings in
System Management Set (from the Additional
Functions screen).
–
The IP address is not set.– Check TCP/IP Settings in Network Settings in
System Management Set (from the Additional
Functions screen).
–
When the machine was turned ON, an IP
address was not assigned to the machine by
the DHCP, RARP, or BOOTP server.
– Check TCP/IP Settings in Network Settings in
System Management Set (from the Additional
Functions screen).
–
#0801
A timeout error occurred while the machine
was communicating with the SMTP server to
send an e-mail message.
– Check that the SMTP server is functioning
normally, or check the network status.
–
The SMTP server returned an error while trying
to connect. The destination is not correct.
An error occurred on the server side during
transmission to a file server.
– Check that the SMTP server is functioning
normally. Check the network status. Check
the destination setting. Check the status and
setting of the file server.
–
#0802
The name of the SMTP Server in E-mail/I-Fax
Settings in Network Settings in System
Management Set (from the Additional Functions
screen) is incorrect.
The DNS server name in DNS Server Settings in
TCP/IP Settings in Network Settings in System
Management Set (from the Additional Functions
screen) is incorrect.
Connection to the DNS server failed.
Check the name of the SMTP Server in E-mail/I-
Fax in Network Settings in System Management
Set (from the Additional Functions screen). (See
“Setting IPv4 DNS,” in the e-Manual.)
Check the DNS server name in DNS Server
Settings in TCP/IP Settings in Network Settings
in System Management Set (from the Additional
Functions screen). (See “Settings from the
Machine (E-Mail/I-fax),” in the e-Manual.)
Check that the DNS server is functioning
normally.
#0804
You have no permission to access the folder. Change the setting on the server to enable access
to the folder.
#0806
An incorrect user name or password was
specified for the sending of a file to a file server.
– Change the user name or password. (See
“Specifying a New Destination (Scan to File
Server),” in the e-Manual.)
–
An incorrect destination was specified for the
sending of an e-mail message or I-fax.
– Check the e-mail or I-fax address.–