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Error Codes
Troubleshooting
Error Codes
If a job or operation does not complete successfully, check the error code, and perform the
necessary operations according to the error code displayed. You can check the error code on
the Details screen when you select <Log> on the System Monitor screen.
If a send, receive, or fax job does not complete successfully, the error code is printed in the
RESULT column on the Activity Report and TX Report.
Perform the necessary procedures according to the error code.
For details on reports, see “Introduction of the Machine,” in the e-Manual.
See the table below for individual error codes.
Error Code Description Action
#0001
Paper or originals are jammed. Remove any jammed paper or originals. (See
”Clearing Jams,” on p.
12-2.)
#0003
Communications that take longer than the preset
time (64 minutes) caused the error.
Reduce the resolution or divide the document
into two or more parts, and then try sending
the document again. (See ”Selecting
Resolution,” on p.
5-41.)
When receiving a document, ask the sender
to either reduce the resolution at which the
document is scanned, or divide the document
into two or more parts before sending it.
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