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10-4
Network Processing Engine and Network Services Engine Installation and Configuration
OL-4448-12
Chapter 10 Configuration Tasks and Troubleshooting Information
.Troubleshooting the NPE-100 Through NPE-400
• Check the Cisco IOS release running on the router. For minimum software release information, see
the
“Software Requirements” section on page 8-4
.Troubleshooting the NPE-100 Through NPE-400
The procedures in this section assume that the I/O controller, network processing engine or network
services engine, and the router itself are in the original factory configuration, and that you have not made
any changes to your configuration file.
If the I/O controller ENABLED LED does not go on as expected, make sure the power to the router is
turned off, reseat the network processing engine or network services engine in its slot, and restart the
router.
If the ENABLED LED remains off, the system detected a processor hardware failure. (This LED should
be on in normal operation.) Contact a service representative for instructions.
Check the Cisco IOS release running on the router. For minimum software release information, see the
“Software Requirements” section on page 8-4.
NPE or NSE show Commands
Use the global show version or show c7200 commands to obtain information about the NPE or NSE,
hardware, and software installed on your router. Examples of each follow.
Using the show version Command
Use the show version command to display the configuration of the system hardware including the NPE
or NSE and the software version.
The following example of the show version command identifies an NPE-400 installed in a
Cisco
7206VXR router:
Router# show version
Cisco Internetwork Operating System Software
IOS (tm) 7200 Software (C7200-P-M), Released Version 12.1(20000622:181759)
Copyright (c) 1986-2000 by cisco Systems, Inc.
Compiled Thu 22-Jun-00 11:18 by BIFF
Image text-base:0x60008950, data-base:0x60BD8000
(display text omitted)
cisco 7206VXR (NPE400) processor (revision 0xFF) with 114688K/16384K bytes
of memory.
Processor board ID 8771013
R7000 CPU at 350Mhz, Implementation 39, Rev 2.1, 256KB L2, 4096KB L3 Cache
6 slot VXR midplane, Version 2.1
(display text omitted)
The following example shows an NSE-1 installed in a Cisco 7206VXR router:
Router# show version
Cisco Internetwork Operating System Software
IOS (tm) 7200 Software (C7200-JS-M), Version 12.1(1)E
Copyright (c) 1986-2000 by cisco Systems, Inc.
Compiled Wed 22-Mar-00 08:37 by Biff