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• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user:anonymous, and use your e-mail address as your password.
• Electronic Support Service
support@us.dell.com
apsupport@dell.com (Asian/Pacific countries only)
support.euro.dell.com (Europe only)
• Electronic Quote Service
sales@dell.com
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
• Electronic Information Service
info@dell.com
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the
questions most frequently asked by Dell customers about their portable and desktop
computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that
correspond to your questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this
service through the technical support service. See the contact information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to
support.dell.com, or you can call the automated order-status service. A recording prompts
you for the information needed to locate and report on your order. See the contact
information for your region.