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Troubleshooting
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Message List
<D8 LAYOUT ERROR>
Cause The page cannot be laid out because the memory has run out.
Remedy 1 Set [Graphics Mode] in UFR II Printer Driver to [Raster Mode], then print again.
(See Help of UFR II Printer Driver)
Remedy 2 After performing a soft reset using the RESET menu, perform a hard reset to
increase the free memory space or cycle the power of the printer, and then print
again. (Be aware that all the data in the memory that the printer has received
will be deleted.)
Remedy 3 Perform "Error Skip", then continue printing. However, the data with which an
error has occurred is not printed properly.
<D8 VERSION ERROR>
Cause Any job is sent from a UFR II Printer Driver that this printer does not support.
Remedy 1 Change the version of the UFR Printer Driver to that this printer supports, and
then print again.
Remedy 2 Perform "Error Skip", then continue printing. However, the data with which an
error has occurred is not printed properly.
<D8 SYNTAX ERROR>
Cause Invalid data is sent when printing using UFR II Printer Driver.
Remedy 1 Press [Online] to continue printing from the next data. However, the page with
which an error has occurred and its subsequent pages are not printed.
Remedy 2 Confirm the data to be printed, then print again.
<D8 nn ERROR> ("nn" represents two-digit alphanumeric characters)
Cause A problem has occurred and the printer does not operate properly.
Remedy Cycle the power of the printer. If the message appears even after cycling the
power of the printer, note down the message in the display, and contact your
local authorized Canon dealer.