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Troubleshooting
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When You Cannot Obtain Appropriate Printout Results
Cause 3 The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 6-2)
The overall print result is faint.
Cause 1 The setting for the toner density is not appropriate.
Remedy Adjust DENSITY (See p. 5-28) in the QUALITY MENU options in the SETUP
menu.
Cause 2 TONER SAVE in the QUALITY MENU options in the SETUP is set to ON.
Remedy Set TONER SAVE (See p. 5-28) in the QUALITY MENU options in the SETUP
menu to OFF.
The overall print result is dark.
Cause 1 The setting for the toner density is not appropriate.
Remedy Adjust DENSITY (See p. 5-28) in the QUALITY MENU options in the SETUP
menu.
Cause 2 The printer is exposed to direct sunlight or strong light.
Remedy Move the printer to a place where it will not be exposed to direct sunlight or
strong light. Alternatively, move the strong light source away from the printer.
The print is uneven.
Cause 1 The toner cartridge has run out of toner.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 6-2)
Cause 2 Paper is too moist or too dry.
Remedy Replace the paper with appropriate one and print again. (See "Paper
Requirements," on p. 3-2)
Cause 3 The toner cartridge has deteriorated or is damaged.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 6-2)