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Troubleshooting
7
When You Cannot Obtain Appropriate Printout Results
Cause 4 You are using UFR II Printer Driver, and you loaded custom paper of its long
edges 215.9 mm or less and printed when TRAY PAPER SIZE, CASSETTE1
SIZE, or CASSETTE2 SIZE in the FEEDER MENU options in the SETUP menu
was set to MIXED SIZE.
Remedy Load the paper in landscape orientation, then print again.
Cause 5 There is still jammed paper inside the printer.
Remedy Remove any jammed paper and print again. (See "Paper Jams," on p. 7-4)
Problems with the Printout Results
Unreadable characters are printed.
Cause 1 The data is printed from Windows without the supplied printer driver installed for
Windows.
Remedy Install the supplied printer driver for Windows, then print again.
Cause 2 The printer setting in the DOS application is not appropriate.
Remedy Specify the printer setting in the DOS application to the one that is compatible
with this printer.
A blank page cannot be printed.
Cause PAPER SAVE is set to ON.
Remedy When printing a blank page, set PAPER SAVE (p. 5-38, p. 5-42) to OFF.
The last page cannot be printed.
Cause The command that notifies of the end of the data is not sent from the computer
(the Job indicator is on).
Remedy Press [Online] to place the printer offline, then select FORM FEED in the
RESET menu (If you print using an application that does not have a printing
function, the last page in which data is less than one page remains in the
memory). (See "Canceling a Job," on p. 2-9)