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8
Troubleshooting
8-46 Pi4700e
Network Interface Card Chapter 8
8.8 Troubleshooting
This chapter explains the Network Card’s LED status indicators and tells
you what to do when experiencing problems with the Network Card. If the
information presented here does not solve your problem, contact your
nearest Support Center or Technical Service Representative.
LED Status Indicators
The Network Card has two LED status indicators amber and green in col-
or.
The amber LED shows the progress of normal print jobs. It flashes while
the Network Card is sending or receiving data, and goes out when there
is no data send or receive operation in progress.
The green LED shows normal Network Card operation, as described in
the table below.
LED Operation
Digital Copier Sta-
tus
Network Card Status
Normal/
Abnormal
Green LED lit Power on Self-test in progress Normal
Print job standby Normal operation Normal
Green LED flashes 3
times, then remains lit
Self-test finished Prints status page Normal
Green LED flashes
quickly
Self-test in progress RAM abnormality detected Abnormal
Green LED flashes 4
times, then pauses
Self-test in progress Ethernet hardware self-test
failed. Check your network.
Abnormal
Amber LED flashes at
short interval for 10
seconds. Amber LED
goes out, green LED
flashes continuously.
Flash memory self-
test in progress
Checksum test failed. Auto-
matically enters download
mode and waits for flash
memory refresh.
Abnormal
Green LED flashes
slowly
After power up, goes
into print job standby
after a short while.
Broken connection between
NetWare and file server
Abnormal
Green LED and amber
LED flash alternately
Power up sequence
complete
Factory initial default reset
complete. Power down and
move jumper JP2 to OFF po-
sition. See “Resetting to Fac-
tory Initial Defaults”.
Abnormal