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Troubleshooting
8
Pi4700e 8-49
Network Interface Card Chapter 8
12
Is the computer connected correctly to the print queue?
Print a file and confirm that the job is sent to the print queue. If the job
is sent correctly, check for a problem in the connection between the
computer and print server.
13
Does a sample print job sent directly from
PCONSOLE
to the assigned
queue become active?
14
Are you using the correct version of
PCONSOLE
?
Network Card configuration is impossible with
PCONSOLE
Version
1.0.
15
Is
AUTO ENDCAP
enabled?
Data can be sent to the network using
AUTO ENDCAP
. Use
PRINT-
CON
to check if
AUTO ENDCAP
is enabled. If it is disabled, enable it.
✎
Note
Whenever the connection between the Network Card and file server is
broken for any reason, it takes from about five to ten minutes to re-es-
tablish a connection. If a connection is not established within this time,
check for errors and correct any problems you discover.
The Network Card cannot print from any other context other than that
which is installed. When you want to print from another context, you
must create an alias queue. See the related NetWare documentation
for more information.
Resetting to Factory Defaults
You can reset the Network Card so all of its parameters return to the initial
factory default settings. Be sure to reset the Network Card before moving
the Digital Copier to a different network environment (NetWare file server,
IP subnet, etc.)
Reset can be performed using a Web browser. For details, see
“10 PageScope Light”.
If, for some reason, you cannot access the Network Card using a Web
browser, you can reset it using a jumper switch on the Network Card.