Filter
Top Products
11
Unable to Print
11-6 Pi4700e
Troubleshooting Chapter 11
Poor Print Quality
Perform these troubleshooting procedures when you get poor print quali-
ty.
If the problem persists even after these checks have been made, refer to
the documentation provided for the machine.
Error List
When an error occurs, the machine control panel gives the message of
“Controller failure → 18xx or 19xx.”
The table below lists the meanings of different error codes, together with
the appropriate remedial procedures. Should an error occur, identify the
detail of the error and take the necessary action.
Symptom Possible Cause Action
Shades of gray are not
clear.
Halftone setting is improperly
set.
Check the setting made in
“Halftone” in the “Quality” prop-
erty sheet.
Code Description Action
18A0 NVRAM error
Issued when a fault is found in
the condition of the setting val-
ues saved in the NVRAM of the
controller.
Turn OFF the power, then turn it
ON. If error persists, consult
your Tech. Rep.
18A1 NIC initialization error
18A3 Version error
18A7 ROM update data load failure
18A8 ROM update data write failure
18F1 Machine communications error
18F2 Controller fatal error
18D0 Hard disk being formatted This error is eliminated as soon
as formatting is completed.
18D1 Hard disk format error Execute formatting from Page-
ScopeLight again.
If error persists, consult your
Tech. Rep.
18B8 Scan job canceled for short of
machine memory space
Recovers 10 minutes later, or
when next scan job starts.
If error persists, consult your
Tech. Rep.
18C0 Memory short during image con-
version
18C1 Scan job NIC processing error